
OUR SERVICES
GP24 - Virtual GP Service
24/7, unlimited access to GPs, every day of the year
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When life gets busy it's important that you can access the medical support and advice you need, when you really need it, and in a way that’s convenient for you. Whether that’s during working hours or in the middle of the night, we know you don’t just worry about yourself, but your family too. That’s why both Everyday Protect and ChildShield policies feature unlimited access for policyholders and their families, to GP24.
In partnership with Health Hero, GP24 is available 24 hours a day, every day of the year, and can provide unlimited advice, reassurance – and where appropriate – medical diagnosis anywhere in the world. It’s also available in more than 200 languages.
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A dedicated customer service team is on hand day and night to book consultations, organise prescriptions, and write referral letters. You can choose the best time and day for an appointment, whether to have a video or phone consultation, as well as whether to speak to a male or female doctor. And it’s easy to book online in minutes using the web app.